Customer Reviews

Novotel Moscow Sheremetyevo Airport Hotel

Overall Rating

The reviews below are submitted by our customers who have stayed at the Novotel Moscow Sheremetyevo Airport Hotel. If you would like to submit a review, please read the Customer Review Guidelines here.

Individual Ratings and Reviews

Posted: 3/4/2011


My stay in the Novetel Moscow Sheremetyevo was wonderful. I was totally impressed with the computer room for guest use. I felt a sense of security with the key card use in the elevators. My only suggestion is to add more hotel information signs and ads in English. Thank you
Rob Barrowman
Posted: 4/29/2006

Rob Barrowman

Having just had four nights there, I was pleasantly surprised by the experience. Try and get upgraded to an executive roon ( or book one) - they are well equipped and really quiet. Someone told me you could hear the aircraft from the rooms. I didn't hear anything from any room, including the bars. You can't say that at a Heathrow Hotel, or most other airport hotels I know of. Food OK, although you don't go to Moscow for the cuisine. Borsche Soup really good. It is a long way from anywhere - other than the airport - but shuttle buses are reliable (and free) into the centre. Traffic everywhere is horrendous so you are as well to book taxis from the hotel desk. They are actually cheaper than anywhere else. Service pretty efficient as well. No complaints on that score. Watch the telephone charges. They are horrible. Use Skype, you'll save a fortune. The odd hooker gets in there but they won't bother you unless you want them to. And in my case you most certainly would not want to. Good to talk to but that's it. Having said that Moscow is full of the most beautiful women I have ever seen. It is also full of aircrew so the hosties certainly brighten the place up. Other than the Aeroflot crews, most guests are Brits, Germans, and big on French as it is a French owned hotel. Overall pretty good value. Oh and the airport is a minor nightmare. Leave loads of times for check ins. Just because you are close don't think you don't need to be there a couple of hours before flight. You do.
Martin Zelding
Posted: 7/10/2002

Martin Zelding

A comfortable, clean hotel with excellent dining facilities and surprisingly friendly and efficient staff. Don Pepes restaurant offers a good selection of tasty Mexican Fayre. Try the fajitas, ($9.00) great value and enough to feed a burro!! Oddly there is no shop selling basic stuff like sweets, soft drinks, basic toiletries. The bar is small, intimate and well stocked but the prices seem high to me. (Best do your drinking in happy hour, 5pm - 7pm) Be aware of the lack of facilities we have come to expect in most other airport hotels around the world - No hair dryer, coffee making facilities, alarm clock in the rooms. TV is basic. No pay to view films. CNN and BBC news 24 are the only constantly available English speaking channels with BBC Prime available on a sporadic basis. No ironing facilities in the rooms, only the very expensive pressing service via housekeeping - $3.00 per shirt! Check out is at 12 noon so if you are catching an evening flight you either pay for an extra night or shuffle around Sheremetyevo Airport for hours on end. Not an experience I would recommend to my worst enemy!