Welcome to Moscow Hotels Customer Service Center!

Would you like more information, to arrange your stay in Moscow, or just to clarify a thing or two? Let's get in touch!

Call us

We are ready for your call at +7-981-863-3502 Monday through Friday 9.30am to 10.30pm UTC+3 (Moscow Time).

Let us call you back

Give us your phone number and we will call you.

Send us e-mail

Send us your comments, questions or concerns about Moscow hotels or our Web site by e-mail.

For Travel Agent Commission Inquiries send an Inquiry Form with your comments or questions.

Send your questions by fax

Our team can also be contacted by fax at +7-981-863-3502. All fax inquiries will be handled within 1 business day.

Read this first!

Essential reading for all customers before they book with Moscow Hotels.


Find answers to the most common questions.