What is Moscow Hotels? Company & Product Information

With over 15 years' experience in the Moscow travel market, Moscow Hotels is the ultimate English-language online tool for finding hotel accommodation and travel services in Moscow, Russia.

Moscow Hotels is a Russian-based company with a staff of dedicated, enthusiastic Russian and expat travel experts who are devoted to providing the most reliable and straightforward services for travelers coming to Moscow on business, as tourists, or for any other reason.

As a small independent company, we have found it increasingly difficult to compete with big international online booking systems offering instant confirmation on a huge range of accommodation options in Moscow. For that reason, we have decided to join Booking.com's affiliate program, which gives our users the option of enjoying their unbeatable online rates and unparalleled range of not only hotels but also hostels, bed-and-breakfasrs, rental apartments and many other types of accommodation in Moscow and elsewhere in Russia.

Nonetheless, for customers who wish to contact our travel advisers directly, we can still use our contacts in the Moscow hotel industry to negotiate great rates and deals at many of the city's best hotels. This is especially useful for groups of travelers, travelers planning extended stays in the city, or travelers looking for last-minute accommodation at times of high demand such as major trade or sporting events.

Meanwhile, our independence means that you can be confident that the hotel information we provide is accurate and unbiased, and that we work in your best interest if you commission us to find suitable accommodation for you.

The same principles apply to our provision of auxiliary travel services. We are constantly searching for the best value reliable travel services in Moscow, and bringing them to our customers in an easy-to-use format. As a well-established internet company, we are able to give online representation to smaller service providers offering high-quality services at a local level.

Our standards are exacting, and we constantly review the work of our partners to ensure that we are bringing our customers the high quality, reliable services described on our website. If you are unsatisfied with any aspect of the services you have booked through Moscow Hotels or the information presented on our website, then we really do want to hear from you as soon as possible. Not only will your comments help us to improve our product in the future, we will also do everything we can to resolve problems for our clients while they are still in Moscow.

If you want more information about Moscow Hotels, or if you would like assistance or advice from one of our professional travel advisors, then feel free to contact the Moscow Hotels customer service team. You can call us on +7 (812) 303-8647, or send us an email to mail@moscow-hotels.net. Our office operates daily from 9am to 11pm Moscow time (UTC+3). Our address is 14 Naberezhnaya Reki Smolenki, St. Petersburg, 199178, Russia.